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Policy

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Nail Salon Policy

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We Reserve the Right to Refuse Service To:

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    Anyone with open or infected wounds in the treatment area.

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    Anyone with a contagious nail condition or in ill health that may be further harmed by our services.

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    Diabetes clients: Please inform our technician for proper care; cutting services not permitted.

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    Rude, mean, or disrespectful people.

Refunds, Returns, and Exchanges

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    All services are NON-REFUNDABLE.

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    Notify the salon within 24 hours if your nails are scratched or misshapen, and we will fix them.

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    Arrange an appointment within 3 days for nail repairs; refunds or credits for change of mind are not offered.

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    If unsatisfied with the quality of our work, inform us immediately during the service for a no-cost redo. However, if your technician has confirmed and addressed your concerns during the service, no free redo will be provided.

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    Once you leave the salon, it signifies acceptance and satisfaction with the service.

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    Any damage caused by your own lack of care or negligence will incur repair or replacement charges.

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    Feel free to ask our nail technician any questions about nail care.

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    If you have any questions regarding prices, please do not hesitate to ask your nail technician beforehand.

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